What can I expect on my first visit?

If you opt for our New Client Package, your first visit will consist of an thorough 2-hour intake with Dr. Krop and 5 types of screening (Food sensitivity, Supplement tolerance, Organ Health, Infection Imprints, Environmental Sensitivities). You will receive tools that will help you in beginning to take charge of your health in a supportive environment. When you make your appointment you will be sent an intake form to complete and bring to your first appointment. To help us have a clear picture of your health as possible, please also bring a list of any medications, supplements, known allergies or test results of health reports previously completed.

Why can’t I wear scented products to the office?

Some people get severe reactions from scented products – such as asthma, seizures, and migraines. For such persons, scents can even interfere with the efficacy of testing and treatment results that they are receiving at our centre.

Perfume, aftershave, scented deodorant, soaps, fabric softener, shampoo, hair products, cigarette smoke and even natural essential oils cause problems for people. Sometimes the scent lingers on clothing from a previous application.

Fabric softener is a particular concern. Please use unscented as this particular scented product is very potent.

Out of consideration for sensitive patients and staff, we appreciate your being scent-free at our office.

I’m very chemically sensitive and EMF sensitive. Can I still come to your office?

Yes – our air quality is excellent. Our office was renovated in accordance with strict environmental health standards. We have tile floors. The furniture has no off-gassing. The paint used was VOC-free. There is an in-unit central air-filtration separate from the rest of the building.  Our lighting is 100% LED (no fluorescent). Our screening area is shielded with an EMF-protection curtain. We use no scented products and pesticide use on our grounds is banned.  Due to deliveries and the like, we cannot guarantee a 100% scent-free environment at all times, but we do our utmost to keep it as healthy as possible for clients and staff.

How do I make an appointment?

Please call our office at 905-816-9657 and the front desk will schedule your appointment. At that time you will be sent a welcome package and health questionnaire. Unfortunately we cannot communicate with clients via email.

Do I have to stop taking my medications?

No.  You are not required to stop any other health treatments you are receiving. We work to complement any other health care you are receiving.

What if I have to cancel an appointment?

No problem. Just give us 48 hours’ notice so we can then accommodate someone on our waitlist to take your spot.  We will re-schedule you at your convenience.

Does insurance cover this?

We are not covered under OHIP as this is not a medical clinic. Check with your individual health insurance for coverage of other services.

As we are not a medical clinic and our services are not medical in nature, we are unable to sign or provide any letters, forms or applications to any practitioner or organization. Thank you for your cooperation.


What if I just want to do thermography?

You do not have to be a client here to book a thermography session. Just call our office and we will set up the appointment for you.